Refund policy
RETURNS
All return requests need to be notified to our Customer Service team by sending an email to; [email protected].
Topps strongly recommends that all return shipping requests be sent in padded envelopes or packages so that proof of delivery can be obtained. Please note that Topps is not responsible for lost, stolen, damaged, delayed, or misdirected mail and replacement cards will be dispatched within 2-4 weeks of receipt. Cards that cannot be replaced (or cards that Topps cannot replace for any reason) will be returned to the customer.
Topps strongly recommends that all return shipping requests be sent in padded envelopes or packages so that proof of delivery can be obtained. Please note that Topps is not responsible for lost, stolen, damaged, delayed, or misdirected mail and replacement cards will be dispatched within 2-4 weeks of receipt. Cards that cannot be replaced (or cards that Topps cannot replace for any reason) will be returned to the customer.
For returns from outside the purchasing country, please contact our customer service team to provide you with the correct delivery address.
Please note that we do not cover return postage costs and a DDP service (Delivery Duty Paid) should be used.
Returns fees incurred on a refused delivery will also be the responsibility of the buyer and will not be covered by Topps.
Please Note: Once the order has been placed, it won't be possible to modify/update the address. Customers can cancel the order (if this has not been dispatched yet), update the address in the account settings and replace the order.